To keep your cup looking its best, we recommend hand washing only using warm, soapy water. Gently wash the cup and rinse thoroughly, then allow it to air dry.

Please avoid scrubbing the outside of the cup, as this may damage the design over time. Cups are not dishwasher safe and should not be placed in the microwave.

With a little care, your cup will stay beautiful and ready for everyday use.

All materials used at Beads on Backroads are carefully sourced from Australian suppliers, supporting local where possible and ensuring quality you can trust. Our silicone beads are BPA-free, food-grade silicone, chosen for their durability, comfort, and beautiful finish.

All metal components are strong and built to last, designed for everyday use without compromising on style. Each bracelet is thoughtfully put together using hand-picked beads inspired by the colours and tones of the Australian landscape — from soft neutrals to earthy pops of colour.

We take great pride in offering the best products we can for our customers, with every piece made with care, attention to detail, and a whole lot of heart.

At Beads on Backroads, I take great pride in the quality of my products and the care that goes into making each one. For custom-made items, you’ll be contacted throughout the creation process to make sure your piece is exactly what you want before it’s finished.

If you receive your item and it’s not what was agreed upon, or something isn’t quite right, please get in touch — I’m more than happy to fix it or remake it for you.

As each item is handmade, I kindly ask that you contact me as soon as possible if there are any issues, so we can sort it out quickly and fairly. Your happiness with your purchase truly matters.

All orders from Beads on Backroads are posted Australia-wide via Australia Post in padded envelopes for a flat rate of $12.00 per item, and yes — tracking is included for your peace of mind.

Each piece is carefully wrapped in bubble wrap to ensure it arrives safely and in perfect condition. I take a lot of pride in packing every order with care, so when it lands in your hands it’s exactly as it should be — beautiful, protected, and made to last.